Enrolment-Payment -Terms and
Conditions- Private Policy Welcome to French101!
We've simplified our Terms and
Conditions to make them more user-friendly. Please take a moment to read these
terms, as they form the agreement between you, as a user of French101, and
us, as the provider of French101 services.
1. Who
We Are We
‘’French101’’, operated by Motion Asia Management Inc, a company registered in
Cana da, British Columbia V4K0C9 and/or its affiliates or its authorized
representatives/resellers (“we”, “us”, “our” or the “Company”), aim is to
provide you with valuable learning materials and related services through our
website, french101.ca (“Website”) or through designated platforms. 2.
Agreement Overview By
using our product French101 (“Service”), you agree to abide by these Terms and
Conditions (referred to as the "Terms" or the "Agreement").
Also our Privacy Terms and Subscription Terms are incorporated to these
Terms by reference, which means they are part of the Terms.
Any translation of the Terms
from the English version is provided for your convenience only. 3.
Eligibility If you do not agree with any
part of these Terms and any related documents or you are not eligible to use
our Services, please do not access any part of our Service.
To use French101, you must be at
least 19 years old and have the legal capacity to enter into an agreement. If
you're under 19, you need your parent's permission. If you don't agree with
these terms or you're not eligible, please do not use our Service. 4. What We
Offer French101 provides a range of
educational materials, including articles, reading materials, and test
questions to learn the French Language. We also offer an AI Chat feature
for educational purposes. All the materials and services are collectively
referred to as “Digital Content”. Please read carefully the disclaimers
and warranties below with regards to this Digital Content. You will have access to the Digital
Content and our product French101 only after registering for the Service,
which means you will have to register and pay for the enrolment plan of 6 weeks
per Franch language level and proficiencies depending on what you select
at the time of purchase. After the purchase and while using the
Service you may be offered additional paid features. Please read carefully
any offers you receive from us. 5.
Enrolment per Level of study .What
we may offer Based on the level option you
select at the time of purchase we may offer you:
1.
Enrolment
per Level of study will be automatically charged a full price that grants you
ongoing access to the Service for a specified period (6 weeks )
Additional paid features are
optional functionalities or services that we may offer to you in addition
to the enrolment plan per level one-time purchases bases. 6. Billing
and Cancellation We bill for our services through
credit card or debit card payment providers (Visa, Mastercard and others). Your
payment method will be charged according to your enrolment by level plan. Methods of
payment Payment methods for the Services are
billed by French101 via Credit Card or Debit card payment providers. French101 charges the applicable fees to
the payment card you submit at the time of purchase (after you confirm by
single-touch, or entering your payment method details on the web, or
otherwise accepting enrolment by level terms provided on the payment
screen on our web page). You authorize us to store your payment
method(s) and automatically charge the applicable subscription fees to the
payment card that you submit for the future enrolment per level term. 7. Data
Protection We collect, store, and process
your data in accordance with its Privacy Policy. By using the Service you agree
to the collection, storage, and processing of the data in the manner and for
the purpose described in the Privacy
Policy. 8. Use of
Information and Intellectual Property All the information, text, images,
graphics, marks, logos, compilations (meaning the collection, arrangement
or assembly of information), data, other content, software and materials
available through or at our Website constitutes our property or property
of third parties. You're granted a non-exclusive license to
use our Service for personal, non-commercial purposes only. No other
rights or use with regards to the Services is available to you unless
otherwise expressly written in these Terms. Please don't infringe on our
intellectual property rights. Information you provide us when you sign
up to French101, your "User Content," belongs to you, and we do
not obtain any proprietary right over it. However, you agree that we may
retain copies of all registration information and User Content and use all
such information as reasonably required or incidental to the operation of
Services and as described in these Terms. If you believe your intellectual
property rights have been violated, contact us through the Support Center. We may request additional information
and delete or disable content alleged to be infringing and we may also
terminate accounts of repeat infringers. 9.
Third-Party Ads Our Service may contain links to
third-party websites and advertisements for third-party products or services.
We're not responsible for these third-party ads, and you use them at your own
risk. When you link to a third-party website, the terms and conditions of such
a website will apply to your relationship with the owner of that website.
Please be careful and conduct your own investigation about any such
advertisements.
You hereby release us, our
officers, employees, agents and successors from any claims, demands and any
losses, damages and action of any kind whatsoever directly or indirectly
related to such third-party advertisements, products and services. 10.
Compliance The Services are provided in accordance
with the laws of British Columbia,
Canada. We make no representation or warranty that a Service or the
Digital Content are applicable or available for use in other locations. If you use the Services from a
jurisdiction other than British Columbia, Canada, you agree to do so at
your own risk, and you are responsible for complying with any and all
local laws applicable to your use of a Service. 11.
Copyright Statement French101 copyrighted the
product, including but not limited to all materials, logo, etc.
Any redistribution or
reproduction of part or all the Services and/or Digital content available
through subscription services in any form is prohibited. Any other proposed use
of Services and/or Digital Content shall be granted by French101 in the form of
formal written permission. 12. User
Representations and RestrictionsRepresentations
and Warranties By using the Service, you
represent and warrant that:
you have the legal capacity and you agree
to comply with these Terms; you are not under the age of 16; you will not access the Service through
automated or non-human means, including without limitation, any spider,
robot, cheat utility, scraper, or offline reader that accesses the
Service, or using or launching any unauthorized script or other software; you will not use the Service for any
illegal or unauthorized purpose; you are not located in a country is
subject to a Canadian and/or U.S. government embargo, or that has been
designated by the Canadian and/or U.S. government as a ”terrorist
supporting” country; you are not listed on any Canadian/U.S.
government list of prohibited or restricted parties; and your use of the Service will not violate
any applicable law or regulation.If you provide any information
that is untrue, inaccurate, not current, or incomplete, we have the right to
refuse any and all current or future use of the Service (or any portion
thereof).
You may not access or use the
Service for any purpose other than that for which we make the Service
available. The Service may not be used in connection with any revenue
generating endeavor, commercial enterprise, or other purpose for which it is
not designed or intended except those that are specifically authorized or
approved by us. Restrictions As a user of the Service, you
agree not to:
systematically retrieve data or other
content from the Service to create or compile, directly or indirectly, a
collection, compilation, database, or directory without written permission
from us; make any modification, adaptation,
improvement, enhancement, translation, or derivative work from the
Service; use the Service for creating a product,
service, or software that is, directly or indirectly, competitive with or
in any way a substitute for the Service; circumvent, disable, or otherwise
interfere with security-related features of the Service; engage in unauthorized framing of or linking to the Service; decipher, decompile, disassemble, or
reverse engineer any of the software comprising or in any way making up a
part of the Service; attempt to bypass any measures of the
Service designed to prevent or restrict access to the Service, or any
portion of the Service; use the Service to send automated queries
to any website or to send any unsolicited commercial e-mail; disparage, tarnish, or otherwise harm, in
our opinion, us and/or the Service; use the Service in a manner inconsistent with any applicable laws or
regulations; or otherwise infringe these Terms. 13. Refund Policies Our refund policy is designed with fairness and legal
compliance in mind. Refunds for services, whether on a subscription or one-time
purchase basis, are granted at our discretion and in accordance with applicable
laws, terms, and conditions. For digital services, the right of withdrawal is
typically lost once the service is deemed consumed, as digital content is
considered fully delivered upon purchase validation.
However, BC, Canadian residents have a 07-day refund
period from the one time purchase net price start, as per the Consumer Rights
Directive, provided the service hasn't begun with their expressed consent.
Outside the BC, Canada, all charges are generally non-refundable, except in
specific legal circumstances.
Users may be eligible for a full refund if they meet
certain criteria, including contacting us within 30 days of purchase and
demonstrating adherence to the provided plan. Refund requests should be
directed to study@french101.ca, and each case will be reviewed individually.
It's important to note that refunds are not granted for personal or financial
reasons outside these conditions. 14.
Disclaimers of warranties and liabilities As for information on the Service. Any
statement or information that may be posted on the Service is for
informational and educational purposes only and is not intended to replace
or substitute for any professional financial, legal, or other advice. As for any advice. French101 does
not provide investment or financial advice or advocate the purchase or
sale of any security or investment via the Service. As for expectations. There is no
guarantee that the Digital Content will meet your or any other person's
needs or requirements. The Service may not be appropriate for all persons
and is not a substitute for professional financial or learning advice. As for any results. We make no guarantees
about the level of success you will have, and you accept the risk that
results will vary from person to person. The Service may provide examples
of exceptional results that do not apply to the average person and are not
intended to represent or guarantee that anyone will achieve the same or
similar result. As with any investment learning
program or service, your results will vary and will be based on a number of
factors, including but not limited to your individual capacity, life
experience, financial status, starting point, expertise, and level of commitment.
You agree that French101 is not liable for any success or failure of your
financial/language proficiency risk that is directly or indirectly related to
the purchase and use of the Service.
As for capital/language proficiency risk.
French101 is an education platform, you can not invest with us. You should
acknowledge if you decide to invest yourself there is a risk of capital
loss and income is not guaranteed and will depend on various factors. Your
decision to make an investment should be made at your own discretion and
upon your own will only. As for any representations. French101
makes no representations or warranties and, to the fullest extent
permitted by law, expressly disclaims any and all liability relating to
your reliance on the statements or other information offered or provided
within or through the Service. If you have specific concerns or a
situation arises in which you require professional advice, you should
consult with an appropriately appropriate, trained and qualified
specialist. As for other products used. The inclusion
of any sites or other product information to Service does not imply a
recommendation but merely brings possible options. It is your own
responsibility to conduct appropriate investigations and inquiries
concerning indicated information before taking any decisions. As for information. We specifically
disclaim any representations or warranties, express or implied, including,
without limitation: Warranties relating to the
accuracy, reliability, correctness, timeliness or completeness of information
made available on the website or otherwise by us, including any advice,
opinion, statement, or other material or database displayed, uploaded or distributed
and available through the website, and warranties otherwise relating to
performance, non performance, or other acts or omissions by us or any third
party. French101 disclaims responsibility for any loss, damage, or injury arising out
of or in connection with the Service information usage. French101 will not be liable to the User for any indirect, consequential,
special, incidental, punitive, or exemplary damages resulting from access or
use of the website's Services or such Digital content, tools, or prizes, or in
connection with any failure of performance, error, transmission, computer
virus, or line or system failure, including, without limitation, lost profits,
lost savings, and lost revenues. 15.
Limitation of liability IN NO EVENT SHALL WE (AND OUR
AFFILIATES) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFIT OR ANY
INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES
ARISING FROM THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SERVICE
(INCLUDING THE DIGITAL CONTENT) AND PRODUCTS, OR THIRD PARTY ADS, EVEN IF WE
HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACCESS TO, AND USE OF,
THE SERVICE (INCLUDING THE DIGITAL, CONTENT AND USER CONTENT), AND THIRD PARTY
ADS ARE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR
ANY DAMAGE TO YOUR COMPUTING SYSTEM OR LOSS OF DATA RESULTING THEREFROM.
NOTWITHSTANDING ANYTHING TO THE
CONTRARY CONTAINED HEREIN, YOU AGREE THAT THE AGGREGATE LIABILITY OF FRENCH101
TO YOU FOR ANY AND ALL CLAIMS ARISING FROM THE USE OF THE APP, CONTENT, SERVICE
OR PRODUCTS, IS LIMITED TO THE AMOUNTS YOU HAVE PAID TO FRENCH101 FOR ACCESS TO
AND USE OF THE SERVICE. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE
FUNDAMENTAL ELEMENTS OF THE BASIS OF THE TERMS BETWEEN FRENCH101 AND YOU.
SOME JURISDICTIONS DO NOT ALLOW
THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OF CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU AND YOU MAY
ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION. 16.
Indemnification In no event will French101 be
liable for any loss, damage, or injury, including, without limitation, any
indirect, consequential, special, incidental, or punitive damages arising out
of, or in connection with, the use of the Services, including but not limited
to any decision made or action taken in reliance on the information contained
in the Services, or any errors or omissions in the Services.
By using the Services, you agree
to indemnify, defend, and hold harmless French101 from and against any and all
claims, complaints, lawsuits, or other liabilities, including reasonable
attorneys' fees, that may arise from your use of the Services or your decision
to follow any advice, recommendation, or instruction provided therein.
You agree to indemnify and hold French101,
its successors, subsidiaries, affiliates, any related companies, its suppliers,
licensors and partners, and the officers, directors, employees, agents and
representatives of each of them harmless, including costs and attorneys' fees,
from any claim or demand made by any third party due to or arising out of (i)
your use of the Service or Digital Products, (ii) your User Content, or (ii)
your violation of these Terms. 17. Dispute
Resolution If a dispute arises, we'll make
every effort to resolve it through negotiation. Please send any complaints and
requests directly to the Support Service. We will make all the efforts to
address your issue. If we can't reach an agreement, disputes will be governed
by the laws of British Columbia, Canada, and resolved through mediation in the
District Court of Delta,BC. 18.
Miscellaneous We may occasionally update our
Service and may change information without notice. Please note that certain circumstances
beyond our control may cause delays in providing our Service. We may at any
time modify or discontinue, temporarily or permanently, the Service (or any
part thereof) at our sole discretion with or without notice. You agree that we
shall not be liable to you or any third party for any modification, suspension
or discontinuance of the Service (to the maximum extent permitted by law). 19. Changes Sometimes we may change these
Terms. Usually it happens when the legislation or some part of our business
changes. We may notify you about the critical changes, but are not obliged to
do so. If you keep using our Service after any changes, it means you accepted
such changes. If you received a notice from us regarding any such changes, you
will have 07 (seven) days to object or opt-out from Service, if you do not
object or opt-out, it will mean that you accepted such changes of the Terms.
If you have any questions or
concerns, please don't hesitate to reach out to our Support Service through email Privacy PolicyThis Privacy Policy is incorporated by reference in
the Terms and Conditions of French101 ("French", or
"us") and is part of the agreement between you, user of the Website french101.ca (“Website” or “Service”), and French101.Important Privacy Information To use the service on the Website, we may ask you
to enter information about your age, email address, and ask other onboarding
questions. We may also automatically collect from your device: language
settings, IP address, time zone, type and model of a device, device settings,
operating system. We need this data to provide our services, analyze how our
customers use the service and to measure ads.
For improving our service and serving ads, we use
third party solutions. As a result, we may process data using solutions
developed by Amazon Web Services, Facebook, Google, TikTok, Apple, PayPal.
Therefore, some of the data is stored and processed on servers of such third
parties. This enables us to: (1) analyze different interactions (how often
users make subscriptions, what is the most popular users’ financial goal, what
is the average time spent by users on the service); (2) serve ads (and are able
to show them only to a particular group users, for example, to subscribers).
Consequently, we, in particular, better understand in what of our features and
content you see the most value and are able to focus on them to enhance your
experience and increase the quality of our products.
Please read our Privacy Policy below to know more
about what we do with data (Section 3), what data privacy rights are available
to you (Section 6) and who will be the data controller (Section 1).
If any questions remain unanswered, please contact us through study@french101.ca Privacy Policy This Privacy Policy explains what personal data is
collected when you use the French101 Website located at https://french101.ca/ (the “Website”) and the services and Digital
products provided through it (the “Service”), how such personal data will be
processed. BY USING THE SERVICE, YOU PROMISE US THAT (I) YOU
HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER
16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS
PRIVACY POLICY FOR YOU). If you do not agree, or are unable to make this
promise, you must not use the Service. In such case, you must (a) contact us
and request deletion of your data; and (b) cancel any subscriptions using the
functionality provided by instructions on the Website; (c) leave the Website
and not access or use it. “GDPR” means the General Data Protection
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27
April 2016 on the protection of natural persons with regard to the processing
of personal data and on the free movement of such data.
“EEA” includes all current member states to
the European Union and the European Economic Area. For the purpose of this
policy EEA shall include the United Kingdom of Great Britain and Northern
Ireland.
“Process”, in respect of personal data, includes to
collect, store, and disclose to others. 1.
Personal Data Controller French101, operates by Motion Asia Management Inc.,
a company registered under the laws of the BC Canada will be the
controller of your personal data. 2. Categories
of Personal Data We Collect We collect data you give us voluntarily (for
example, when you enter your date of birth, name, status or email). We also
collect data automatically (for example, your IP address) and use third-party
service providers for such collection.
Data you give us. You provide us information about yourself when you register for and/or use the
Service. For example: age, data, email address.
Data we collect automatically:
2.1. Data about how you found us. We
collect data about your referring URL (that is, the place on the Web where you
were when you tapped on our ad).
2.2. Device and Location data. We
collect data from your device. Examples of such data include: language
settings, IP address, time zone, type and model of a device, device settings,
operating system and its version.
2.3. Usage data. We record how you
interact with our Service. For example, we log your taps/clicks on certain
areas of the interface, the features, and content you interact with, how often
you use the Service, how long you are in the Service, and your subscription
orders. We also record the ads in our Website with which you interact (and the
Internet links to which those adds lead).
2.4. Transaction data. When you make
payments through the Service, you need to provide financial account data, such
as your credit card number, to our third-party service providers. We do not
collect or store full credit card number data, though we may receive credit
card-related data, data about the transaction, including: date, time and amount
of the transaction, the type of payment method used.
2.5. Cookies. A cookie is a small text
file that is stored on a user's computer for record-keeping purposes. Cookies
can be either session cookies or persistent cookies. A session cookie expires
when you close your browser and is used to make it easier for you to navigate
our Service. A persistent cookie remains on your hard drive for an extended
period of time. We also use tracking pixels that set cookies to assist with
delivering online advertising. Cookies are used, in particular, to automatically recognize you the next time
you visit our Website. As a result, the information, which you have earlier
entered in certain fields on the Website may automatically appear the next time
when you use our Service. Cookie data will be stored on your device and most of
the times only for a limited time period. 3.
For what purposes we process your personal data We process your personal data: To provide our Service This includes enabling you to use the Service in a seamless manner and
preventing or addressing Service errors or technical issues. To host
personal data and enable our Website to operate and be distributed we
use Amazon Web Services, which are hosting and backend services
provided by Amazon. To manage your account and provide you with
customer support We process your personal data to respond to your requests for technical
support, service information or to any other communication you initiate.
This includes accessing your account to address technical support
requests. For this purpose, we may send you, for example, notifications or
emails about the performance of our Service, security, payment
transactions, notices regarding our Terms and conditions or this
Privacy Policies. To communicate with you regarding your use of
our Service We communicate with you, for example, by emails. These may include
information about the Service, some critical changes, special offers. To
opt-out of receiving emails, please advise my email and contact us. The
services that we use for these purposes may collect data concerning the
date and time when the message was viewed by our users, as well as when
they interacted with it, such as by clicking on links included in the
message. To research and analyze your use of the
Service This helps us to better understand our business, analyze our operations,
maintain, improve, innovate, plan, design, and develop the Service and our
new products. We also use such data for statistical analysis purposes, to
test and improve our offers. This enables us to better understand what
features and learning plans of the Services our users like more, what
categories of users use our Services. As a consequence, we often decide
how to improve the Service based on the results obtained from this processing.
For example, if we discover that users more often engage in specific
topics about investments, we may develop and introduce extra chapters into
this category. To
analyze how visitors use our Service and to measure effectiveness of some ads
we use Google Analytics, a web analysis program of Google In order to provide us with analytics, Google Analytics places cookies on your
device. On Google Analytics we get, in particular, aggregated information on
the data you enter on our Service and users’ interactions within the Service.
Google allows you to influence the collection and processing of information
generated by the Google, in particular, by installing a browser plug-in,
available here. To
send you marketing communications We process your personal data for our marketing campaigns. We may add your
email address to our marketing list, provided we receive consent or otherwise
establish legal basis for sending you marketing communications. As a result,
you will receive information about our products, such as for example, special
offers. If you do not want to receive marketing emails from us, you can
unsubscribe following instructions in the footer of the marketing emails. To communicate with you we use ActiveCampaign, which is message sending
service. We integrate Amplitude to create analytics-based audiences and track
opening and conversion events.
To
personalize our ads We and our partners, including Facebook and Google, use your personal data to
tailor ads and possibly even show them to you at the relevant time. How
to opt out or influence personalized advertising IOS: On
your iPhone or iPad, go to “Settings,” then “Privacy” and tap “Advertising” to
select “Personalized Ads”. In addition, you can reset your advertising
identifier (this also may help you to see less of personalized ads) in the same
section.
Android: To
opt-out of ads on an Android device, simply open the Google Settings app on
your mobile phone, tap “Ads” and enable “Opt out of interest-based ads”. In
addition, you can reset your advertising identifier in the same section (this
also may help you to see less of personalized ads).
macOS: On
your MacBook, you can disable personalized ads: go to System Preferences >
Security & Privacy > Privacy, select Apple Advertising, and deselect
Personalized Ads.
Windows: On
your laptop running Windows 10, you shall select Start > Settings >
Privacy and then turn off the setting for Let apps use advertising ID to make
ads more interesting to you based on your app activity. If you have other
Windows version, please follow the steps here.
To
learn even more about how to affect advertising choices on various devices,
please look at the information available here. In addition, you may get useful
information and opt out of some interest-based advertising, by visiting the
following links:
Network
Advertising Initiative – http://optout.networkadvertising.org/ Digital
Advertising Alliance – http://optout.aboutads.info/ Digital
Advertising Alliance (Canada) –http://youradchoices.ca/choicesDigital Advertising Alliance (EU) – http://www.youronlinechoices.com/ We
value your right to influence the ads that you see, thus we are letting you
know what service providers we use for this purpose and how some of them allow
you to control your ad preferences.
We
use Facebook pixel on the Service. Facebook pixel is a code placed on
the Service collecting data that helps us track conversions from Facebook Ads,
build targeted audience and remarket to people who have taken some actions on
the Service (for example, made a purchase).
We
use Facebook Ads Manager together with Facebook Custom Audience,
which allows us to choose audiences that will see our ads on Facebook or other
Facebook’s products (for example, Instagram). Through Facebook Custom Audience
we may create a list of users with certain sets of data to choose users that
have completed certain actions in the Service (for example, bought it). As a
result, we may ask Facebook to show some ads to a particular list of users. As
a result, more of our ads may show up while you are using Facebook or other
Facebook’s products (for example, Instagram). You may learn how to opt out of
advertising provided to you through Facebook Custom Audience here.
Facebook also allows its users to influence the types of ads they see on
Facebook. To find how to control the ads you see on Facebook, please go here or
adjust your ads settings on Facebook.
Google
Ads is an ad delivery service provided by Google that can deliver ads to
users. In particular, Google allows us to tailor the ads in a way that they
will appear, for example, only to users that have conducted certain actions
with our Service (for example, show our ads to users who have purchased a
subscription). Google allows its users to opt out of Google’s personalized ads and to prevent their data from being used by Google Analytics. The TikTok
pixel is a piece of JavaScript code that helps Advertisers measure the
cross-device impact of Campaigns. Advertisers will be able to see how many
TikTokers take action on their Website(s) after seeing their Ad.
TikTok
Ads is the service provided by TikTok that can deliver ads to its users.
The ads can be tailored to specific categories of users (for instance, based on
their geographical location).TikTok’s Privacy Policy. To
process your payments We provide paid features and/or services within the Service. For this purpose,
we use third-party services for payment processing (for example, payment
processors). As a result of this processing, you will be able to make a payment
for our Service and we will be notified that the payment has been made and will
provide you with . We will not store or collect your payment card details
ourselves. This information will be provided directly to our third-party
payment processors.
To
enforce our Terms and Conditions and to prevent and combat fraud We
use personal data to enforce our agreements and contractual commitments, to
detect, prevent, and combat fraud. As a result of such processing, we may share
your information with others, including law enforcement agencies (in
particular, if a dispute arises in connection with our Terms and Conditions. To comply with legal obligations We may process, use, or share your data when the law requires it, in
particular, if a law enforcement agency requests your data by available
legal means 4.
Under what legal bases we process your personal data (Applies only to
EEA-based users) In this section, we are letting you know what legal
basis we use for each particular purpose of processing. For more information on
a particular purpose, please refer to Section 3. This section applies only to
EEA-based users. We process your personal data under the following legal bases: Your consent Under this legal basis we will send you marketing emails. You have the right to
withdraw your consent at any time by clicking on unsubscribe link in the footer
of our marketing emails To perform our contract with you, Under this legal basis we:
Provide our Service in accordance with our Term and conditions Customize your experience
Manage your account and provide you with customer
support
Communicate with you regarding your use of our
Service
Process your payments For our (or others‘) legitimate interests, unless those interests are overridden by your
interests or fundamental rights and freedoms that require protection of
personal data. We rely on legitimate interests:
to
research and analyze your use of the Service. Our legitimate interest for this
purpose is our interest in improving our Service so that we understand users’
preferences and are able to provide you with a better experience (for example,
to introduce and test new features).to
send you marketing communications. The legitimate interest we rely on for this
processing is our interest to promote our Service in a measured and appropriate
way to
personalize our ads.
The legitimate interest we rely on for this
processing is our interest to promote our Service in a reasonably targeted way. To enforce our Terms and Conditions and to prevent
and combat fraud, Our legitimate interests for this purpose are
enforcing our legal rights, preventing and addressing fraud and unauthorised
use of the Service, non-compliance with our Terms and conditionsTo comply with legal obligations. 5.
With whom we share your personal data We share information with third parties that help
us operate, provide, improve, integrate, customize, support, and market our
Service. We may share some sets of personal data, in particular, for purposes
indicated in Section 3 of this Privacy Policy.
The types of third parties we share information
with include, in particular:
SERVICE PROVIDERS
We share personal data with third parties that we
hire to provide services or perform business functions on our behalf, based on
our instructions. We share your personal information with the following types
of service providers:
·
cloud
storage providers (Amazon Web Services)
data
analytics providers (Facebook, Google, Amplitude)
marketing
partners (in particular, social media networks, marketing agencies, email
delivery services, Facebook, Google, ActiveCampaign) payment
processing providers (Solidgate, PayPal, ApplePay, GooglePay)
communication
services providers (FreshDesk)
LAW ENFORCEMENT AGENCIES AND OTHER PUBLIC
AUTHORITIES
We may use and disclose personal data to enforce
our Terms and Conditions, to protect our rights, privacy, safety, or property,
and/or that of our affiliates, you or others, and to respond to requests from
courts, law enforcement agencies, regulatory agencies, and other public and
government authorities, or in other cases provided for by law.
THIRD PARTIES AS PART OF A MERGER OR ACQUISITION As we develop our business, we may buy or sell assets or business offerings.
Customers’ information is generally one of the transferred business assets in
these types of transactions. We may also share such information with any
affiliated entity (e.g. parent company or subsidiary) and may transfer such
information in the course of a corporate transaction, such as the sale of our
business, a divestiture, merger, consolidation, or asset sale, or in the
unlikely event of bankruptcy. 6.
How you can exercise your privacy rights To be in control of your personal data, you have
the following rights:
Accessing / reviewing / updating / correcting your
personal data. You may request a copy of your personal data and request us to
update/correct your personal data collected during your use of the Service contact
us
Deleting your personal data. You can request
erasure of your personal data by sending us an email through contact us. When you request deletion of your personal data, we will use
reasonable efforts to honor your request. In some cases we may be legally
required to keep some of the data for a certain time; in such event, we will
fulfill your request after we have complied with our obligations.
Objecting to or restricting the use of your
personal data. You can ask us to stop using all or some of your personal data
or limit our use thereof by sending requests through contact us.
If you are based in the EEA, you have the right to
lodge a complaint with supervisory authority. We would love you to contact us
directly, so we could address your concerns. Nevertheless, you have the right
to lodge a complaint with a competent data protection supervisory authority, in
particular in the EU Member State where you reside, work or where the alleged
infringement has taken place.
The right to data portability. If you wish to
receive your personal data in a machine-readable format, you can send
respective request through contact us. To exercise any of the available to you privacy
rights, please send a request through contact us. To contact us, you may send an e-mail directly
to study@french101.ca 7.
Age Limitation We do not knowingly process personal data from
persons under 16 years of age. If you learn that anyone younger than 16 has
provided us with personal data, please contact us through contact us 8.
Changes to this privacy policy We may modify this Privacy Policy from time to
time. If we decide to make material changes to this Privacy Policy, you will be
notified through our Service or by other available means and will have an
opportunity to review the revised Privacy Policy. By continuing to access or
use the Service after those changes become effective, you agree to be bound by
the revised Privacy Policy. 9.
California Privacy Rights This section provides additional details about how
we process personal data of California consumers and the rights available to
them under the California Consumer Privacy Act (“CCPA”) and California’s Shine
the Light law. Therefore, this section applies only to residents of California,
United States. California’s Shine the Light law gives California residents the
right to ask companies once a year what personal information they share with
third parties for those third parties‘ direct marketing purposes. Learn more
about what is considered to be personal information under the statute. To
obtain this information from us, please send an email message to contact us which includes “Request for California Shine the Light Privacy
Information” on the subject line and your state of residence and email
address in the body of your message. Please be aware that not all information
sharing is covered by the “Shine the Light” requirements and only information
on covered sharing will be included in our response. 10.
Data Retention We will store your personal data for as long as it
is reasonably necessary for achieving the purposes set forth in this Privacy
Policy (including providing the Service to you), which includes (but is not
limited to) the period during which you have an account with the App. We will
also retain and use your personal data as necessary to comply with our legal
obligations, resolve disputes, and enforce our agreements.
11.
How “Do not track” request handled Except as otherwise stipulated in this Privacy
Policy, this App does not support “Do Not Track” requests. To determine whether
any of the third-party services it uses honor the “Do Not Track” requests,
please read their privacy policies. Contact
Us French 1010/ operated by Motion Asia Management ncDelta, BC, Canada, V4K 0C9
email: study@french101.ca
Date of Last Revision: December 18, 2024
All rights reserved.
* “Personal data” means any information relating to
an identified or identifiable natural person (‘data subject’); an identifiable
natural person is one who can be identified, directly or indirectly, in
particular by reference to an identifier such as a name, an identification
number, location data, an online identifier or to one or more factors specific
to the physical, physiological, genetic, mental, economic, cultural or social
identity of that natural person (Article 4 (1) of the GDPR).
(See the full text of the EU’s General Data
Protection Regulation (GDPR) at https://eur-lex.europa.eu/eli/reg/2016/679/oj)
